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If you have recently registered with us but you are unable to log in to the website, there may be a simple explanation for this.
- First check your emails for our activation email. It is needed to activate your new account with us.
In that email you will find a link that you will need to click on in order for your email to be accepted and also to stop your email address from being used fraudulently by another person.
If you can't see our email Please go through this check list before you contact us :
First check your spam and trash folders to see if our verification email is there.
>>> Sometimes, email providers will think most new emails sent to you are 'spam' and will often place the incoming mail into your trash or spam folder located in your email account. Some email providers may even delete new emails to you, so you will never receive it.
If you find our email is in one of your spam or trash folders, simply click on our verification link and you should be able to then log in without any problems.
- If you have checked your spam and trash folders but still cannot see our email, then please contact us.
We suggest that before you do contact us, you set us up as a new contact on your email program so that you will receive our mail in return. Use our email address info@birminghamfreeads.co.uk as the contact email for us and when we reply you will see our emails.
OR ... Contact us via Live Chat
If you are having other email problems or maybe cannot receive any emails at all, please use our Live Help facility, if we are offline, leave us a message via the Live Chat facility and include the username that you registered with and a contact number for us to call you or text you on. To live chat with us CLICK HERE
OR ... Send us a Text Message
We are happy to receive a text from you letting us know you cannot log in.
Simply Text your username followed by the words ads login - to 07946391785
Make sure your phone is set to 'show your number' so we can reply to you.
Once we receive your text message, we will check your user account settings and see what is wrong.
We will then text you back with instructions on what to do to log in.
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